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Surgipro.com for lifetime guaranteed German stainless steel surgical equipment at affordable prices for doctors, hospitals, medical supply companies, private practices, medical institutions, OB/GYN practitioners. |
FAQ
| Simply put, Surgipro will replace or repair any instrument that has failed in its intended surgical use. Failure can be breakage, corrosion or manufacture defect. |
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| How do I return an instrument for credit, replacement, or repair? |
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Just send the item to:
ATTN: Repair Department Include a description of the problem, a copy of the invoice or packing slip and a contact phone number and name. Well do the rest. |
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| How do I order a custom instrument and how long will it take? |
| We will need a complete description of the instrument in the form of a drawing or sketch detailing all dimensions and components. Usually, a custom order can be completed in just 4-6 weeks! |
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| What if I cant find the instrument I need in your website? |
| No problem. Since there are so many instrument patterns manufactured in todays growing and demanding healthcare field it is impossible to have them all in one catalog. Just submit the item number along with the manufacturer to surgipro@surgipro.com and we will quote you a price and lead-time for that item. Most likely, we have it in our stock. |
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| What if I want my company / hospital logo or part number stamped on the instruments? |
| No problem. Just submit to us your logo via e-mail and we will have a stencil of that logo produced. The stencil then can be used many times and kept here in our warehouse for your specific account. |
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| Can I submit my order with a Purchase Order number? |
| Yes, just simply fax or e-mail us your Purchase Order and we will set up your account on credit terms. Credit references may be needed. |
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Surgipro
is a surgical instrument company established to provide high
quality German stainless instruments
at
affordable prices for doctors, hospitals, medical supply companies, private practices, medical institutions, OB/GYN
practitioners. Our instruments are life-time guaranteed to give
you full confidence and satisfaction every time you order. At
Surgipro,
quality, price and service is practiced daily to meet and exceed the
highest standards in today's hospitals, private practices, and specialty
clinics. |